Eligibility Center FAQs


COVID-19 & the NAIA Eligibility Center Frequently Asked Questions


A: Yes. First-time NAIA participants will need their eligibility center decisions when sports resume. Students who receive an eligible spring 2020 decision and maintain identification at their NAIA institution will be ready for on-campus certification in fall 2020.

A: Please refer to the Situation Analysis. No exceptions to eligibility center determination requirements have been made at this time. All students competing in the NAIA for the first time are required to receive a decision from the eligibility center.

A: The center is still accepting documents required for eligibility reviews. We highly recommend submitting documents electronically.
  1. All U.S. high school documents must be submitted through the NAIA High School Portal.
  2. U.S college documents may be sent through the NAIA Registrar Portal or an approved third-party vendor (Parchment, National Student Clearinghouse, eScrip-Safe/Credentials Solutions). If an email address is required for these services, you must use documents@naia.org. Please note: we cannot accept emailed documents or transcripts sent to ECInfo@naia.org.
  3. Please click here for information on InCred and international records.
  4. Physical document processing is delayed between receipt and being reflected on a task list.

A: Please encourage your institution to register for the NAIA Portal. Upon registration, new NAIA Portal users will need to be verified by eligibility center staff before granted access to upload. We can help – have them reach us at ECinfo@naia.org for assistance.

A: If your SAT/ACT test date was canceled, it is highly recommended that you sign up for the next available national test date. It is our understanding that the testing services are working on providing future additional testing opportunities in place of canceled administrations. For any other questions pertaining to national test dates and rescheduling, please contact the testing services.

A: Please click here for information about eligibility rules and other topics. We continue to work with our legislative bodies to address COVID-19 impacts to eligibility and we will post updates to this website once those decisions are finalized.

A: The NAIA is still requiring official, school-stamped copies of academic records that have been placed in an envelope sealed and stamped by the issuing institution. If you are unable to get your records school-stamped, you will need to utilize InCred where you can electronically upload a photo or scan of the official, school-issued records or wait until the issuing institution is reopened and able to stamp copies of your records. It is not advised you mail the original version of your records, as it will be extremely difficult, if not impossible, for the records to be returned.

A: Yes, students can purchase InCred evaluations in order to submit transcripts properly. They will need to purchase one of the evaluations in order to send transcripts. To view pricing and other information, please visit Yes, students can purchase InCred evaluations in order to submit transcripts properly. They will need to purchase one of the evaluations in order to send transcripts. To view pricing and other information, please visit https://www.incredevals.org/.

A: NAIA eligibility rules do not allow the use of TOEFL as an equivalency. It is currently recommended that students register for a future ACT/SAT exam. In absence of a qualifying test score, a 2.0 GPA and top 50% class rank will qualify so finish your senior year strong! If a top 50% class rank cannot be obtained, students can use the class rank exception (Article V, Section C, Item 2c, Exception 1) as an additional option.

A: The NAIA does not accept academic records by email and is still requiring official academic records for eligibility. Records should be sent either by postal mail in an envelope that has been sealed and stamped by the issuing institution or through InCred, the credential evaluation arm of the NAIA that allows students to electronically upload their official records.

A: These classes can be used to help meet the 24/36 Hour-Rule and the Progress Rule as long as they continue to meet the definition of institutional credit. There could be implications on an individual student-athlete’s GPA in a way that impacts eligibility, there have not been any exceptions to standard GPA rules granted in response to COVID-19. If an institution believes there is a compelling situation that needs further attention, the institution has the opportunity to request an exception on a case-by-case basis.

A: Application of the repeat rule (NAIA Bylaws Article V, Section C, Item 12) will not apply to courses taken Winter 2020, Spring 2020 or Summer 2020. Courses that were first attempted or repeated during these terms will not be restricted to the terms found in this bylaw. That means that for this example, both the course passed with a ‘D’ and the repeat attempt in Spring 2020 passed with a ‘P’ will count towards the 24/36-Hour Rule.